Can I change my payment method?

Yes, you can change your payment before we issue payment. The best way to change your payment method would be to log in to your account at SellYourGold.com and visit the Personal Information section. You can also call customer service at (407) 810-9999. Monday – Friday 8 a.m. to 7 p.m.

When you are sending in your items make sure to select your preferred payment method on your Customer Return Card included in your Appraisal Kit. We will use this information to issue payment.

We offer three different payment options. PayPal®, is our quickest option offering payment in as quick as 24 hours. Click here to learn more about the different payment options we provide.

mygrandjewelers.com is a website owned and operated by Grand Jewelers Exchange and Loans Inc is licensed under 3861 S. Bristol Street #1021, Santa Ana, CA 92704, Mail-In Secondhand Precious Metals Dealers and is operating within the State of Florida in accordance with applicable state and federal laws. All transactions and services with B79 shall be deemed to occur in the State of Florida and be regulated thereby, regardless of where you may reside, be situated or access its website. The transactions, services and all claims or causes of actions shall be governed, construed and enforced in accordance with the laws of the State of Florida and applicable federal law, in accordance with the laws of the State of Florida without reference to or application of Florida’s conflict of law principles

*To request overnight shipping, please call us at 407-810-9999
**Subject to our Terms and Conditions, Grand Jewelers Exchange guarantees your items against loss or damage for up to $5,000. To arrange additional insurance coverage, call us for instructions at 407-810-9999.
† † Terms and Conditions apply.

This service is not available in all states.

Can I Change My Payment Method?

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