How do I reset my password?

It is easy! If you forgot your password you can either call (407) 810-9999 to have our customer service agents assist or you can click on your My Account link in the upper right-hand corner of the site, enter your email and hit “reset password”. An automated email will then trigger with a link to reset your password.

mygrandjewelers.com is a website owned and operated by Grand Jewelers Exchange and Loans Inc is licensed under 3861 S. Bristol Street #1021, Santa Ana, CA 92704, Mail-In Secondhand Precious Metals Dealers and is operating within the State of Florida in accordance with applicable state and federal laws. All transactions and services with B79 shall be deemed to occur in the State of Florida and be regulated thereby, regardless of where you may reside, be situated or access its website. The transactions, services and all claims or causes of actions shall be governed, construed and enforced in accordance with the laws of the State of Florida and applicable federal law, in accordance with the laws of the State of Florida without reference to or application of Florida’s conflict of law principles

*To request overnight shipping, please call us at 407-810-9999
**Subject to our Terms and Conditions, Grand Jewelers Exchange guarantees your items against loss or damage for up to $5,000. To arrange additional insurance coverage, call us for instructions at 407-810-9999.
† † Terms and Conditions apply.

This service is not available in all states.

How Do I Reset My Password?

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